Guided Learning: Providing and receiving feedback
Content & How to use
Feedback can help you, and your team, to improve team results. One of the most popular and professional ways to exchange feedback is explained in this topic guide: the peer review. In order to be helpful, feedback has to be provided in a pleasant and constructive manner. To do so, and to receive feedback in a professional way, some ground rules have to be taken into account. These are explained in this topic guide by means of two different hand-outs. Once you have gone through this topic guide, you will be more confident in exchanging professional feedback.
1. How to conduct a good peer review
In this video, the principles of a peer review are elaborated on, so that you will learn why a good peer review is useful and why simply following the steps of a peer review does not necessarily make it work. You have to understand why you are exchanging feedback with your peers. Next, some best practices are given and the video concludes with an explanation of how to handle your emotions when conducting a peer review. Watch the video here.
2. Handout giving and receiving feedback + the Johari Window
Communication has a great influence on the exchange of feedback. It is therefore nessecary to understand in what way it is best to communicate during this exchange. Next to the communicative aspect of feedback, the Johari Window is explained in this hand-out. This theory schematically explains the giving and receiving of feedback. Read the hand-out here.
3. Handout feedback rules
Now that you understand the value of exchanging feedback and that you are aware of how to professionally provide and receive feedback, it is useful to go through a couple of ground rules, before you start practicing your feedback skills. This hand-out is a short and concise overview of the rules that you should take into account when feedback is exchanged. Learn the feedback rules here.