Break your bad habits in active listening
Old habits can be hard to break, since it requires concentration and determination to be an active listener. This video provides 5 tips to break these habits.
Remember the last time you were engaged in a conversation and you were wondering if the other person was listening to you? This feeling of talking to a brick wall can be frustrating. Wondering how good your listening skills are? Do a small and fun test here. If you need to improve these skills, break your bad habits by following these five key active listening techniques.
1. Pay attention
- Look at the speaker directly
- Put aside distracting thoughts
- Avoid being distracted by environmental factors
2. Show that you are listening
- Nod occasionally
- Smile and use other facial expressions
- Make sure your posture is open and inviting
3. Provide feedback
- Reflect what has been said by paraphrasing
- Ask questions to clarify certain points
- Summarize the speakers comments
4. Defer judgment
- Allow the speaker to finish, before asking questions
- Do not interrupt
5. Respond appropriately
- Be open and honest in your response
- Treat the other person in a way you think he would want to be treated
These are a summary of the article and are also discussed in the video.